Fees. Customer agrees to pay the subscription fees applicable to Customers and its Users use of the Service. Such fees will be paid on a periodic basis as agree. All fees and charges are payable in advance and non-refundable, including in the case of unused subscription periods or after termination or cancellation, unless otherwise disclosed at the time of purchase.
Subscription Term. These Terms will remain in effect until the expiration, termination or renewal of your subscription, whichever occurs first.
Termination. You may terminate your subscription for convenience at any time during the Term; however, in case of termination for convenience before the end of the Term, all fees associated with your subscription remain due and payable and no refunds of prepaid fees will be paid to you.
Refund. Given the nature of the Service, we do not offer a refund or credit on a purchased subscription unless required under applicable consumer law. We will generally not provide refund in the following situations:
You have changed your mind about the Service
You don’t need to use the Service anymore
You purchased the Service by mistake
You do not have sufficient expertise to use the Service.
You ask for goodwill.
You forgot to cancel auto-renewal of the Service
The Service does not meet your expectations
This list is not exhaustive and shall not be construed so as to limit our right to decline refund requests in other situations. We reserves the right to assess refund requests on a per-request basis.
If We decides to issue a refund or credit, this will generally be done using the same manner you used to make the purchase. All refund requests should be made in writing by contacting support.
In case of non-payment for any reason (including, if applicable, We inability to charge your credit card or other payment method for any reason) or any violation of these Terms, We shall be entitled – without liability – to immediately suspend Customer’s and Users’ access to the Service. If you purchase your license to use the Service from We, you hereby expressly agree that We is permitted to bill you for the applicable fees, any applicable tax and any other charges you may incur in connection with your use of the Service, or charge such fees to your credit card or other payment method designated on your initial registration with the we at regular intervals for the remainder of the term of these Terms. If you cancel your account at any time, you will not receive any refund.
Customer agrees that Customer’s paid use of the Service is neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public or private comments made by We regarding future functionality or features.